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SHIPPING AND RETURNS

Shipping Policy

Thank you for choosing to shop with us! We are pleased to offer you the following shipping options:

Free Shipping

  • We offer free shipping on all orders within Canada and the United States.

Shipping Times

  • Canada: Delivery typically takes 1 to 5 business days depending on your location.

  • United States: Delivery typically takes 3 to 7 business days depending on your location.

Order Processing

  • Orders are processed within 24 hours after purchase  Please allow additional time during peak seasons or holidays.

Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your shipment's progress.

If you have any questions about your order or our shipping policy, please don't hesitate to contact our customer service team .

Thank you for shopping with us!

Returns,Exchange & Refund Policy

Thank you for shopping with us! We aim to ensure your satisfaction with your purchase. If you are not completely satisfied, please review our policy below:

Returns and Exchanges

  • Eligibility: You may return or exchange items within 14 days after receiving your order.

  • Condition: All returned items must be in their original condition, including packaging, tags, and any included accessories.

Return Process

  1. Initiate a Return/Exchange: Please contact our customer service team at [thenewstyle.ca@hotmail.com] to begin the return or exchange process.

  2. Provide Information: Include your order number and details of the item you wish to return or exchange.

Refund Policy

  • After we receive the returned item, we will process your refund.

  • Refunds will be issued within 3 business days after receiving the returned item.

  • The refund will be issued to the original payment method used during the purchase.

Exceptions

  • Certain items may not be eligible for return or exchange (e.g., opened personal care items, final sale items). Please check the product description for additional terms.

If you have any questions or require further assistance, feel free to contact us. We appreciate your business!

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